YOUR SPACE. YOUR PACE.   ONLINE COACHING WITH A PERSONAL TOUCH.
Terms & cancellation

Clear terms.
No surprises.

How paid coaching works, and your right to cancel.

1. About these terms

These terms apply when you agree a paid personal training, workout-plan or nutrition service with Cécilia Enemuo, trading as Health C Fit (“we”, “Cécilia”). Our full contact details are on our legal notice page. The free 30-minute consultation is not a contract and you are under no obligation afterwards.

2. Agreeing a plan

Before you pay, Cécilia confirms in writing, usually by email, the service, the number and length of sessions, the price, how to pay and when your plan starts. Your contract begins when you accept that confirmation.

3. Prices and payment

Prices are in pounds sterling (£) and are shown on our pricing page. Cécilia is not registered for VAT, so no VAT is added: the price shown is the full price. No payment is taken on this website.

4. Your right to cancel

You have the right to cancel your contract within 14 days without giving any reason. The 14 days end 14 days after the day you accept your plan.

To cancel, tell us clearly before the 14 days end, by email to health.c.fit@gmail.com or by phone on +44 795 416 3948. You can use the model cancellation form below, but you don’t have to.

If you cancel, we will refund all payments received from you within 14 days of the day you tell us, using the same payment method, at no cost to you.

Starting within the 14 days. If you ask for your sessions to start during the 14 days, we’ll ask you to confirm this in writing. If you then cancel, you pay for the part of the service provided up to the moment you tell us, and we refund the rest. If the whole service has been provided within the 14 days at your request, after you acknowledged that you would then lose your right to cancel, the right to cancel no longer applies.

5. Moving a session

If you need to move a session, please let Cécilia know as early as possible. The notice needed, and what happens to a session missed without notice, are set out in your written plan confirmation.

6. Your health and safety

  • Before you start, you’ll be asked about your health, injuries, medication and, where relevant, pregnancy. Please answer fully and tell us about any change.
  • If you have a medical condition, are pregnant or have recently given birth, check with your GP, midwife or healthcare team before starting and follow their advice.
  • Stop exercising and seek medical help if you feel pain, dizziness or unusual breathlessness, or feel unwell.
  • For online sessions, train in a safe, clear space with suitable equipment.
  • Coaching and nutrition guidance are not medical care, physiotherapy or dietetic treatment.

7. Our responsibility to you

We provide our services with reasonable care and skill. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law, and nothing in them affects your legal rights as a consumer.

8. Complaints

If you’re unhappy with any part of our service, please email health.c.fit@gmail.com. We aim to reply within 14 days.

9. Applicable law

These terms are governed by the law of England and Wales. If you live elsewhere, including Scotland, Northern Ireland or another country, you keep the protection of the mandatory consumer rules of the place where you live, and you can bring a claim in your local courts.

Model cancellation form

Complete and return this form only if you wish to cancel the contract.

Last updated 26 September 2026.